Limited Warranty

100 years, against any discoloration

Dmitri's Animation (ArtSocket) provides a 30-Day Return Window (see Return of Non-Defective Products below) and the following limited warranty. This limited warranty extends only to the original purchaser.

Please note that any warranty services or questions must be accompanied by the order number from the transaction through which the warranted product was purchased. The order number serves as your warranty number and must be retained. Dmitri's Animation (ArtSocket) will offer no warranty service without this number.

Dmitri's Animation (ArtSocket) warrants this product against any change of color hue or fading for a period of 100 years from the date of purchase. In order to confirm or establish discoloration, a sample print on the same paper using the same inks and digital originals might be used for comparison. During this period, Dmitri's Animation (ArtSocket) will repair or replace defective prints with new or reconditioned prints at Dmitri's Animation (ArtSocket)’s option, without charge to you.

All shipping fees both to and from Dmitri's Animation (ArtSocket) must be paid by the customer. All returns, both during and following the 30-day period, must be affected via the Procedures for Obtaining Warranty Service described below.

All original prints replaced by Dmitri's Animation (ArtSocket) or its authorized service center, become the property of Dmitri's Animation (ArtSocket). Any after-market additions or modifications will not be warranted. The owner is responsible for the payment, at current rates, for any service or repair outside the scope of this limited warranty.

Dmitri's Animation (ArtSocket) makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to the products purchased on this website other than as set forth below. Dmitri's Animation (ArtSocket) makes no warranty or representation, either express or implied, with respect to any other manufacturer’s product purchased on this website or documentation, its quality, performance, merchantability, fitness for a particular purpose, or conformity to any representation or description.

Except as provided below, Dmitri's Animation (ArtSocket) is not liable for any loss, cost, expense, inconvenience or damage that may result from use. Under no circumstances shall Dmitri's Animation (ArtSocket) be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the products purchased on this website.

The warranty and remedies set forth below are exclusive and in lieu of all others, oral or written, expressed or implied. No reseller, agent or employee is authorized to make any modification, extension or addition to this warranty.

Warranty Conditions

The above Limited Warranty is subject to the following conditions:

Return of Non-Defective Products

A non-defective product may be returned to Dmitri's Animation (ArtSocket) within thirty (30) days of the invoice date for a refund of the original purchase price as described in the 'Returns & Refunds' section of this website:

Procedures for Obtaining Warranty Service

No COD packages will be accepted.

Should you have any problems with your products purchased on this website ('product'), please follow these procedures to obtain the service:

Pack the product in its original box or a well-protected box. Dmitri's Animation (ArtSocket) will not be responsible for shipping damage/loss of any product. Ship the product with a copy of your bill of sale or other proof of purchase, your name, address, phone number and description of the problem(s):

Dmitri's Animation
15 Lesmount Avenue
Toronto, Ontario M4J3V5
hello [at] artsocket [dot] com
+1 718 404 9278

Upon receiving the product, Dmitri's Animation (ArtSocket) will repair or replace your product (at Dmitri's Animation (ArtSocket)’s discretion) and will ship it back to you within 30 days (dependent how much work needs to be done).


Dmitri's Animation (ArtSocket) does not offer support for any products not purchased on this website. Dmitri's Animation (ArtSocket) accepts no liability for problems caused by after-market product modifications or additions. Dmitri's Animation (ArtSocket) is not responsible for any loss of work ("down time") caused by a product requiring service. This warranty is null and void if the defect was due to damage resulting from operation not within manufacturer specifications. It will also be null and void if there are indications of misuse and/or abuse. Dmitri's Animation (ArtSocket) has the option of voiding the warranty if any one other than an Dmitri's Animation (ArtSocket) technician attempts to service the product. Dmitri's Animation (ArtSocket) will not warrant any problems arising from an act of God (lighting, flooding, tornado, etc.), electrical spikes or surges. Under no circumstances will Dmitri's Animation (ArtSocket) be responsible for any refund or remuneration exceeding the original purchase price of the product less any shipping fees. Dmitri's Animation (ArtSocket) will not be held responsible for typographical errors on sales receipts, repair tickets, or on our website. Dmitri's Animation (ArtSocket) makes every effort to make sure all information on our website is correct.

This warranty was written with help from Blog.